Pediatric and Adolescent Services
Sutter Pediatric Center

At Sutter Medical Group, we believe every child deserves to grow up healthy, and we do everything possible to make that come true. Our board certified pediatricians, nurses and clinical and office staff are dedicated to the health and well-being of our community’s children. From newborns to teenagers, we see that each child receives care that is cheerful and comforting, yet sophisticated enough to diagnose and treat the most serious illnesses.

Our family-centered care philosophy recognizes and respects the role the family plays in a child’s life. Family-centered care means that families and health care professionals share an equal partnership in developing a treatment plan for children.

• Our Staff
• Location and Hours
• Appointments
• Telephone Advice
• Well-Child Exams and Immunizations
• Medication Refills
• Hospital Care
• Billing and Insurance

Our Staff

Pediatricians:
David Stone, M.D.
Amy Appleton, M.D.

Nurse Practitioner:
Denise Lack, FNP

You may schedule your appointment with the provider of your choice. However, urgent visits will be scheduled with the first available provider.
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Location and Hours

Address:
100 Mission Blvd., Suite 2600
Jackson, CA 95642

Phone:
(209) 257-1722

Hours:
Monday through Friday, 8 a.m. to 5:30 p.m.
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Appointments

• Please call ahead to schedule an appointment for a specific time. Please be clear about the reason for the appointment so that we can schedule the correct amount of time. Please arrive 10 to 15 minutes early to allow for check-in time. If you arrive more than 15 minutes late, we will need to reschedule your appointment.
  
• Please come prepared by prioritizing your concerns. Our providers want to address all of your medical concerns—bringing a prioritized list of questions will help us meet your needs. However, one fifteen-minute appointment may not be enough time to give you the quality attention you deserve for each problem. If this situation occurs we may ask you to book another appointment to ensure each problem can be dealt with thoroughly.
  
• Appointment reminders are provided to you by our automated appointment reminder system. In order for us to better manage our provider schedules we ask that you please listen to the entire message and select the appropriate answer.
  
• Appointment “no shows”: We understand that sometimes things come up that may necessitate canceling or rescheduling appointments. Should this occur please call our office at least 2 hours before your scheduled appointment time. Failure to appear for your appointment without cancelling will result in a “no show” letter from us. Two consecutive “no shows” or three within 12 months is grounds for being discharged from all Sutter Amador Health Center practices.

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Telephone Advice

The staff is available during office hours to address your concerns when you have a simple question that does not warrant an office visit, or if you are not sure whether you need an office visit for your child. Please allow up to 8 hours to receive a return call.

If you need to speak with someone when the office is closed, call the office at (209) 257-1722 to be transferred to the nurse advice line.

In the event of an emergency, call 911.
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Well-Child Exams and Immunizations

Pediatricians routinely perform well-child exams. At these visits, the pediatrician will give the child a complete physical exam, evaluate growth and development, administer immunizations*, and provide guidance and advice in the overall care of the child.

Immunizations are especially important during the first two years of life. Recommendations for immunizations are constantly being reviewed and updated.

View Sutter Amador Pediatrics Center's Well-Child Exam Schedule for specific recommendations for scheduling well-child exams and immunizations.

*Sutter Amador Pediatric Center uses only preservative-free vaccines.

Note: Bring your child's immunization record to every appointment.
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Medication Refills

Medication refills should be requested at least one week before running out. Contact your pharmacy and they will fax refill requests to this office. If the refill does not require an appointment, the request will be filled within 72 hours.
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Hospital Care

If your child needs to be hospitalized, a pediatrician from this office can care for your child at Sutter Amador Hospital. If necessary, a pediatrician can also refer your child to be cared for by a pediatric sub-specialist at a hospital in Sacramento.
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Billing and Insurance

Sutter Amador Pediatrics Center accepts most insurance plans and will bill each patient's insurance. However, co-payments are due when services are rendered. Patients are responsible for knowing what pharmacies, laboratories and other facilities are covered under their insurance plan. To determine what is covered by your insurance, call the Member Services number on your insurance ID card.

If you have any billing questions, please call 866-991-7008.


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