Patient Relations
If you or your family has a question, concern or complaint about your stay, we suggest that you first discuss it with your nurse or nurse manager. If the issue remains unresolved, please call us to help reach a resolution.
Contact Us
Please call Sutter Amador Hospital's Quality Department at the phone number below so we may quickly respond to your needs.
Phone:
(209) 223-7419
Address:
200 Mission Blvd.
Jackson, CA 95642
Hours:
Monday - Friday, 8 a.m. to 4:30 p.m.
Weekends and Holidays: Ask the operator to page the nursing supervisor.
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The Joint Commission
At times, patients may wish to contact an outside agency instead of utilizing the hospital's process. This is your right to do so. If your concerns cannot be resolved through the hospital, you are encouraged to contact The Joint Commission.
To report quality or safety concerns, contact The Joint Commission:
E-Mail:
complaint@jointcommission.org
Fax:
Office of Quality Monitoring
(630) 792-5636
Address:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
If you have questions about how to file your complaint, you may contact The Joint Commission toll free at (800) 994-6610 Monday through Friday from 8:30 a.m. to 5 p.m. (CT).
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