Frequently Asked Questions
- What is the hospital address and phone number?
- What are visiting hours?
- How many beds are there in the hospital?
- Does the single patient room concept raise costs?
- Where can I pay my hospital bill?
- What are the cafeteria hours?
- What are the Gift Shop hours?
- Is there a designated smoking area?
- Is the hospital seismically safe?
- What precautions does the hospital take to prevent and/or handle a fire?
- What security precautions does the hospital take?
- What are the donor opportunites?
What is the hospital address and phone number?
The hospital is located at:
200 Mission Blvd.
Jackson, CA 95642
This is also the hospital mailing address.
The phone number for the main switchboard is (209) 223-7500.
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What are visiting hours?
Visiting hours are as follows:
Medical/Surgical Department
11 a.m. to 4 p.m. and 7 to 8:30 p.m.
Family Birth Center
2 to 4 p.m. and 7 to 8 p.m.
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How many beds are there in the hospital?
There are 58 patient rooms with 66 beds including:
- 28 Med/Surg single patient rooms
- 6 Critical Care single patient rooms
- 4 Perinatal (LDRP) single and 2 double patient rooms
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Does the single patient room concept raise costs?
No. In many ways, the single patient concept helps keep costs down and is a more efficient utilization of space. When a hospital has double patient rooms the 'room mates' must be of the same gender in order to share a room. This can complicate rooming options. In addition, studies have shown that most patients recuperate faster in single patient rooms. Finally, and most importantly, insurance companies pay the hospital a flat rate for a patient per day. Therefore, it doesn't matter with regards to reimbursement what our patient rooms are, we will be paid the same price.
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Where can I pay my hospital bill?
Payments can be made at the Sutter Health Sacramento Sierra Region Central Billing Office, at P. O. Box 160100, Sacramento, CA., 95816-8840. Questions regarding a payment should be directed to (800) 353-3369.
Payments may also be made at the Registration Desk at the hospital.
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What are the cafeteria hours?
The hospital cafeteria is open daily for family, visitors and the general public. If the cafeteria is closed, visitors may purchase a variety of food from vending machines located next to the cafeteria. Vending machines are stocked daily with fresh food and drinks.
Cafeteria Hours:
Breakfast (M-F) 7 to 8:30 a.m.
Lunch (M-F) 11 a.m. to 1:30 p.m.
Lunch (Sat & Sun) 11:30 a.m. to 1 p.m.
No breakfast served on weekends or holidays.
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What are the Gift Shop hours?
The gift shop is open:
Monday through Friday, 9 a.m. to 4 p.m.
Saturday, 12 to 4 p.m.
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Is there a designated smoking area?
The new hospital has been designated a clean air campus, meaning smoking will only be allowed in one designated area. The smoking patio is a covered shelter located on the southeast corner of the property.
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Is the hospital seismically safe?
The safety of our patients, visitors and staff is of utmost importance. The state of California has very strict regulations regarding seismic safety and the hospital has abided by each and every regulation in order to become accredited.
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What precautions does the hospital take to prevent and/or handle a fire?
The exterior walls of the hospital are made of a lightweight foam material, surrounded by steel, so there is very little use of wood, which of course is more flamable. The interior of the hospital meets all fire code regulations established by the state of California for hospitals. There are established floor to ceiling fire walls and each penetration through those walls (pipes, etc.)have fire caulking, which expands to keep smoke contained during a fire. Throughout the hospital there are doors that automatically close when a fire alarm is pulled. There are fire sprinklers and over 300 fire dampers in each duct throughout the hospital. There are also clearly identified fire exits, clear evacuation routes and fire extinguishers, as regulated by law, throughout the facility. Our staff is also trained in fire safety on an annual basis.
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What security precautions does the hospital take?
The hospital is very concerned about the safety of our patients, visitors and staff. In addition to increased lighting and security cameras for the parking lots, the facility has 'lock-down' capabilities, meaning all exterior doors can be locked. There are also security cameras located throughout the hospital. In addition, a card key system has been installed that will enable entrance to departments only by authorized staff.
Other safety precautions include the wander guard - a sensor that is included in patients ID braclets that sets off an alarm if they pass through a separate sensor placed in certain locations throughout the hospital. This is also part of our infant security system. Finally, our staff is fully trained in security and disaster training measures.
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What are the donor opportunites?
The hospital welcomes the participation of all donors in our community hospital. If you are interested in making a donation or speaking to someone about a gift, please contact Foundation Manager Laurie Chavoen at (209) 257-7617.
Learn more about Sutter Amador Hospital's Foundation.
Last Updated: August 2008
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